Patient Information

Everything you need to know


To book an appointment, call us at 043 667 1157 during surgery hours. Our reception team will be happy to help you and ask for the reason for your consultation to ensure we schedule the most appropriate appointment for you.

You can also book routine appointments through our online booking system. Please note that our online booking system is for routine appointments only.  For urgent same day appointments please phone 043 6671157

For routine queries, you can email us at

If you have an urgent query it is best to phone us rather than email us.

Out of Hours Care

Out of hours service is provided by Caredoc. You can contact Caredoc on 1800 302 702.

If you are in need of urgent medical attention, we advise you to contact the emergency services by dialling 112 / 999.

Prescription Requests

If you are requesting your repeat prescription, please allow at least 2 working days for us to prepare it. Once it’s ready, we’ll send it directly to your nominated pharmacy via email. Please make sure to include the name of your pharmacy in your request so that we can send the prescription to the correct place.  You will receive a text message from us notifying you as soon as your prescription is sent to your nominated pharmacy.

Some medication can be repeated without seeing the doctor, however you may be asked to attend for a check-up if the doctor feels it is appropriate.

Test Results

Once we receive your test results, a doctor or nurse from our practice will contact you directly with the results. We will contact you via phone, text message, or email, depending on your preferred method of communication.

Using Your Medical Card

If you have a GMS medical card, you’re entitled to a wide range of medical services from our practice, free of charge. These services include standard consultations for the treatment of illnesses, as well as related services necessary for the treatment of various medical conditions. Both full Medical Card and GP Visit Card holders are eligible for the same services within our surgery, also free of charge.

However, please note that there are some services that are not covered by the Medical Card scheme. The most common services that are not covered are listed below:

The most common services that are NOT covered by medical card
  • Minor Surgery
  • Blood Tests (unless otherwise specified)
  • Warfarin Monitoring
  • Dressings
  • Removal of Sutures
  • Ear Syringing
  • Pre-employment Medicals
  • Insurance Medicals/Reports
  • Medical Examinations for Legal Purposes
  • Sports Medicals/Reports
  • Driving Licence Medicals and Eye Exams
  • Passport/identity reports
  • Creche reports/School attendance notes/certificates
  • Certificates/letters in support of applications for services under the Social Welfare Act

Forms and Helpful Links

We’ve compiled some helpful links to healthcare information and useful forms for our patients, colleagues, and doctors. If you have any suggestions on how we can improve our online healthcare resources for the community, please let us know.